entityhub

Are you looking for a Communications Hub ready to represent your brand?

Entity Hub can provide everything you need to communicate to existing or potential customers, all under one roof.

Central to the hub is a phone room which has capacity for all your telephone campaigns within 4 weeks of contract sign off.  Our home-based, highly trained agents will soon be having warm, engaging calls with your customers, building long lasting relationships.

If you also need digital, mail or social media support, our services can ensure your customers have a seamless journey using the most effective channels. 

In addition, our ethics and safeguarding values will match your own and data security and compliance is of the highest standard. To speak with one of our team just drop us an email, call or complete the form.

Find out more about our fundraising services at NTT Fundraising

About us – We are Entity Hub

We are a full service communication agency able to work with on acquisition, stewardship, upgrade, reactivation, market research, cross selling or any other campaign, using any of or a combination of any of the services we offer.

We deliver high level campaign creative management and implementation from a highly skilled team who care about the work they do. Independently owned and run so you get the best interactions at all levels of the business. 

Entity Hub is always willing to collaborate on projects and campaigns with in-house teams or other quality agencies, pooling resources and knowledge. We work to market leading procedures and protocols that safeguard and protect data security.

We are proud to be innovators so if there is a new campaign or test you would like to discuss, get in touch as we would relish the opportunity to get involved.

Outbound

Our flexible virtual call centre approach allows us to increase outbound capacity quickly with well-trained call handlers available, delivering an effective customer-led campaign.

Inbound

If you are running above the line media campaigns, with inbound telephone numbers, or need overflow cover, Entity Hub will manage the response with professionalism and care.

Social Media

We build social media campaigns from creative to media purchasing strategy and audience targeting and can provide monitoring and of all your social media channels

Digital Services

Entity Hub can manage your digital campaigns from end to end. Our creative campaigns and follow up communications journey will ensure you have warm leads and new customers.

Mail

At Entity Hub we can support you with the development and delivery of a strong and successful mailing programme. We also provide fulfilment services or can add mail into another one of our campaigns to improve impact.

Consultancy

Our senior team are also available for consultancy on any element of your business. If you have a particular project that requires strategic level input, we can match you with one of our senior consultants who will be able to support your project.

Fundraising

Entity Hub has a fundraising brand, NTT Fundraising, which is one of the market leaders in the UK. To find out more about our fundraising services, visit nttfundraising

Virtual Office

Entity Hub can provide telephone cover as a receptionist, appointment setting and general admin as well as manage your emails and monitor and bolster your social media presence.

Why outsource?

Whether it is a requirement of capacity or skills, outsourcing is a very positive way to grow your organisational impact. Not only is it a tap of resource you can turn on when required, you can also forge productive working relationships and broaden your skill set within your own teams.

Building the infrastructure for a telephone or digital campaign in-house is not always possible, it takes considerable investment and skill sets, outsourcing means you have access to experienced personnel and all the software required.

If you would like to discuss the benefits of outsourcing further please contact us.

Why Entity Hub?

With over 30 years’ experience, Entity Hub has been developing and managing partnerships with some of the UK’s most recognised brands. Independently owned and run so you get high quality interactions at all levels of the business. 

Entity Hub manages each campaign like it is the only one, putting all resources into creating success.  We invest time and resource into considering new, innovative ways to communicate with your audiences.

If your organisation is looking for support in creating or managing a customer led campaign please contact us.